PRIVACY POLICY

1. Purpose of Collecting Personal Information

The purpose of collecting customer information is to support activities related to the following:

Assisting customers with purchases, payments, and delivery.
Providing product information, services, and support as requested by customers.
Sending notifications about our latest promotions and products.
Resolving issues that may arise during the purchasing process.

2. Scope of Information Collection

We collect customers' personal information when they place an order on our website, including:

Full name:
Email address:
Phone number:
Address:

3. Data Retention Period

Members' personal data will be stored until a deletion request is submitted or the members log in and delete their information themselves. In all other cases, members' personal information will be kept confidential on the servers of van.net.vn.

4. Individuals or Organizations That May Access the Information

Shipping and delivery partners: We may provide information necessary for delivery, such as the customer's name, address, and phone number.
Company employees: Relevant departments may access customer information to provide customer support throughout the use of our products.
Affiliated, joint-operation, and outsourced partners: Information may be shared for the purposes specified in Section 1, subject to applicable personal data protection requirements.
Legal requirements: We may disclose personal information when required by law and when such disclosure is reasonably necessary to comply with legal procedures.
Business transfers, if applicable: In the event of a merger or the consolidation of all or part of our business with another company, the acquiring party may access the information we store and maintain, including personal information.

5. Contact Information of the Organization Collecting and Managing Personal Data

Company name: Minh Hoa Thanh Trading, Services and Import-Export Company Limited
Business registration certificate No.: 0312196929, issued by the Ho Chi Minh City Department of Planning and Investment on March 21, 2013.
Head office: C62, Thoi An Residential Area, Thoi An Ward, District 12, Ho Chi Minh City, Vietnam.

6. Methods and Tools for Accessing and Correcting Personal Data

If you have any requests regarding access to or correction of the personal information you have provided, you may contact us through the following channels:

Phone: 0982 666 352
Email: minhhoathanh@gmail.com

Complaint Handling Mechanism for the Misuse of Personal Information

At komax.net.vn, protecting your personal information is very important to us. We are committed to keeping the information you provide confidential. komax.net.vn will not share, sell, or rent your personal information to any third party. We will use your information only for the following purposes:

Improving the quality of our customer services.
Resolving disputes and complaints.
Complying with requests from competent legal authorities.

komax.net.vn understands that protecting your personal information is our responsibility. If you have any questions or feedback regarding this Privacy Policy, or if you believe your personal information has been used beyond the purposes or scope previously disclosed, please contact us by phone at 0982 666 352 or by email at minhhoathanh@gmail.com. We will review your concerns and work directly with you to resolve the matter.

Công ty TNHH TM-DV-XNK Minh Hòa Thành

Địa chỉ: C62, KDC Thới An, Phường Thới An, Quận 12, Tp HCM

Hotline: 0286.250.2299 - 0982.666.352

E-mail: minhhoathanh@gmail.com